Retail Customer Service
Learn to provide exceptional customer experiences in a retail setting. Covers handling inquiries, resolving complaints, and building customer loyalty.
228 courses
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Foundations of Cloud for Retail
Certificate
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R 200.00
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Configuring Customer Service Scheduling in Dynamics 365
Certificate
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R 200.00
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Customer Service Workspace: Agent Productivity Essentials
Certificate
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R 200.00
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Getting Started with Customer Service Insights
Certificate
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R 200.00
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How to Teach Dynamics 365 Customer Service: MB-230 Trainer Guide
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Dynamics 365 Customer Service Essentials
Certificate
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R 200.00
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Productivity and Personalization in Customer Service Hub
Certificate
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R 200.00
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Dynamics 365 Customer Service Scheduling and Resource Management
Certificate
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R 200.00
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Automating Record Creation in Customer Service Hub
Certificate
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R 200.00
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Dynamics 365 Customer Service: MB-230 Educator Preparation Guide
Certificate
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Customer Service Insights: Analyze and Optimize Support Operations
Certificate
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R 200.00
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Dynamics 365 Contact Center: Boost Agent Productivity with AI
Certificate
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R 200.00
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Dynamics 365 Customer Service: Implement Customer Solutions
Certificate
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R 200.00
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Navigating the Modern Contact Center
Certificate
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R 200.00
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Customer Engagement and Team Collaboration
Certificate
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R 200.00
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Customer Experience Fundamentals: Building Customer Loyalty
Certificate
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R 200.00
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Customer Experience in Telecommunications
Certificate
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R 200.00
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Essential Customer Service Skills for Client Success
Certificate
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R 200.00
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Essential Customer Service Skills
Certificate
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R 200.00
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Customer Service: De-escalating Upset Customers
Certificate
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R 200.00
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Delivering Difficult News to Customers
Certificate
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R 200.00
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Empathy in Customer Service: Cognitive and Emotional Care Techniques
Certificate
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R 200.00
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Generative AI for Customer Service: Modern Support Skills
Certificate
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R 200.00
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Customer Service and Customer Support Fundamentals
Certificate
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R 200.00
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Showing 49–72 of 228 courses