Designing Accessible Solutions in Dynamics 365

Building business applications that everyone can use is no longer optional—it is a core requirement for modern digital workplaces. Creating interfaces that accommodate diverse user needs ensures compliance, improves usability, and empowers every member of an organization. This text-based course guides you through the principles of inclusive design, helping you build Dynamics 365 environments that are usable, compliant, and welcoming for everyone. You will learn how to make deliberate design choices that remove barriers for users with visual, auditory, motor, or cognitive challenges. What you'll learn: - Understand the fundamental concepts of digital accessibility and inclusive design. - Apply current Web Content Accessibility Guidelines (WCAG) to your Dynamics 365 configurations. - Configure forms, views, and navigation to support screen readers and keyboard-only users. - Evaluate color contrast, typography, and responsive layout reflow for low-vision accessibility. - Test your custom applications using built-in accessibility checkers and manual verification methods. You will begin by exploring foundational accessibility definitions and global compliance standards. From there, you will progress through step-by-step written explanations and practical design scenarios to optimize layouts, navigation, and interactive elements. This course is designed for beginners, business analysts, and system customizers who are new to accessibility; no prior coding or design experience is required. Start reading today to design business applications that empower every user.