Intune for Education: Device Management and Troubleshooting

Managing devices in schools requires a balance of security, ease of use, and quick troubleshooting to keep classrooms running smoothly. This text-based course guides you through the foundational concepts of Intune for Education, showing you how to set up, monitor, and support school-owned devices. What you will learn: * Learn the core terminology and architecture of cloud-based device management in schools * Configure and deploy application and device settings tailored for classroom environments * Troubleshoot common connectivity, enrollment, and policy deployment issues * Apply zero-trust security principles to protect student data and school networks * Resolve remote management challenges efficiently to minimize classroom disruption * Understand how to document issues and escalate complex support requests. You will start with basic concepts and deployment strategies before moving into troubleshooting scenarios and support workflows. This course is designed for school IT administrators, educational support staff, and technology partners new to managing academic environments, with no prior experience required. Start reading today to streamline device management in your educational institution.