AI and Copilot in Dynamics 365 Business Central

Modern business management requires speed and precision, and integrating artificial intelligence into your ERP system is the key to staying ahead. This text-based course introduces you to the powerful, practical AI capabilities embedded within Dynamics 365 Business Central. You will transition from manual data entry and basic reporting to utilizing AI-driven insights and automated workflows. By reading through structured explanations and real-world scenarios, you will discover how to optimize inventory, predict customer behaviors, and draft content effortlessly. What you'll learn: Understand the foundational AI concepts and built-in intelligence capabilities within Dynamics 365 Business Central; Configure and analyze late payment predictions to improve cash flow management; Apply sales and inventory forecasting models to optimize stock levels and prevent shortages; Utilize generative AI assistants, such as Copilot, to draft product descriptions and streamline routine tasks; Explore image recognition settings for automated item categorization and data entry. The course starts with key terminology and setup fundamentals before guiding you through step-by-step configurations for predictive models and generative assistance. This program is designed for business administrators, analysts, and ERP beginners who want to leverage modern AI tools without needing a background in data science. Start reading today to transform your daily business operations with intelligent automation.