Managing Meetings and Calling in Teams

Efficient communication is the backbone of any modern organization, and managing the tools that facilitate it is a critical administrative skill. This text-only course guides you through the essentials of administering meetings, calling features, and collaboration devices within the Teams ecosystem. You will transition from understanding basic user features to confidently configuring backend policies, managing calling plans, setting up conference devices, and diagnosing common connectivity issues. Learn to configure meeting policies and live event settings for secure collaboration. Manage Teams calling features, including phone numbers, emergency calling, and calling plans. Deploy and monitor Teams devices, including IP phones, collaboration bars, and meeting room systems. Troubleshoot common audio, video, and connection issues using modern diagnostic tools. Implement modern security and compliance baselines for external collaboration and guest access. The course begins with foundational concepts of the communication architecture, moving step-by-step through policy creation, device deployment, and written scenarios for resolving real-world calling and meeting disruptions. This course is designed for aspiring IT administrators, support specialists, and technology coordinators who are new to managing communication systems, requiring no prior administrative experience. Start reading today to master the core administrative skills needed to keep your organization connected.