Practical Prompt Engineering and AI Workflows for Business

Generative AI and large language models are transforming how professionals write, analyze data, and streamline operations. Understanding how to interact effectively with ChatGPT-like models is an essential skill for modern productivity. This course guides you through foundational AI concepts and practical prompting strategies. You will progress from core conversational techniques to structuring complex workflows and applying language models to real-world business tasks. What you will learn: Understand core artificial intelligence terminology, model mechanics, and key capabilities; Master proven prompt engineering techniques, including chain-of-thought and system instruction framing; Apply structured output formats to cleanly integrate model outputs into existing workflows; Explore context management and foundational retrieval-augmented generation concepts for custom domain tasks; Design automated text generation, analysis, and task workflows for business productivity; Identify model limitations, mitigate hallucinations, and ensure ethical deployment. The content begins with clear explanations of essential terms and model fundamentals before moving into practical written exercises. This course is built for absolute beginners, business professionals, and creators with no prior programming required. Start reading today to transform how you work with language models.