Addressing Underperformance: A Manager's Step-by-Step Guide

Navigating underperformance within your team can be one of the most challenging aspects of leadership. This course provides a clear, actionable framework to confidently address performance gaps, foster growth, and build a more productive and engaged team. Through a practical, step-by-step methodology, you will gain the skills to transform performance challenges into opportunities for development and success. What you'll learn: * Understand common causes of underperformance and how to identify them effectively. * Apply a structured, systematic process for addressing various performance issues. * Develop effective communication and feedback strategies for difficult conversations. * Learn to set clear expectations and SMART goals for performance improvement. * Document performance concerns and improvement plans ethically and effectively. * Guide team members toward sustained improvement and professional growth. The course begins by defining underperformance and exploring its various root causes, then guides you through a systematic process for intervention, communication, and follow-up. This course is designed for new and aspiring managers, team leads, or anyone seeking to develop foundational skills in performance management, with no prior experience required. Enroll today to cultivate a more skilled and motivated team.