Technical Program Management: Measuring Success with OKRs and KPIs

Every technical program needs a clear definition of success, yet translating complex engineering efforts into business value is a common challenge. This course provides a clear pathway to defining, tracking, and communicating technical program metrics that resonate with both developers and executives. You will transition from managing tasks to driving strategic outcomes by learning how to establish robust measurement frameworks. By studying real-world scenarios and written case studies, you will gain the confidence to align technical teams and demonstrate measurable business impact. What you'll learn: Understand the foundational differences between KPIs, OKRs, and SLA metrics in a technical environment; Define meaningful engineering and delivery metrics, including modern DORA metrics for team performance; Establish clear, measurable objectives that align engineering output with high-level business goals; Design structured reporting frameworks to communicate program health to stakeholders without technical jargon; Analyze data-driven insights to identify bottlenecks and proactively pivot program strategies. The course begins with essential definitions of technical program management success before guiding you through metric selection, framework implementation, and stakeholder communication strategies. You will progress through clear written explanations and practical scenarios designed to build your analytical skills. This text-based course is designed for aspiring and early-career Technical Program Managers, project managers, and software engineers looking to transition into leadership roles. No prior experience in program management is required. Start reading today to master the art of measuring and proving technical program success.