Supporting Higher Education Teams with Student Success Hub

Higher education institutions face growing challenges in keeping students engaged, supported, and on track to graduation. Coordinating support across academic advisors, career counselors, and student services often leads to fragmented communication. This course provides a foundational guide to using Student Success Hub to bring your campus teams together. You will learn how to centralize student data, manage advising appointments, and build proactive support systems. What you will learn: 1. Understand the core architecture and key terminology of Student Success Hub. 2. Configure advising pools and appointment scheduling to streamline student-staff interactions. 3. Create early alert systems and success plans to support at-risk students proactively. 4. Apply collaboration tools to share insights safely across different campus departments. 5. Practice setting up pathways and tracking student progress toward graduation milestones. 6. Implement modern data privacy and accessibility standards within your student support workflows. You will start with key terminology and the foundational concepts of student success platforms. From there, you will progress through practical, text-based scenarios for managing daily advising operations, setting up automated alerts, and coordinating cross-departmental care plans. This course is designed for higher education administrators, academic advisors, and student support staff who are new to Student Success Hub. No prior technical or database experience is required. Start reading today to transform how your institution supports every student's journey.