Business English: Professional Email Writing — WalkSelf
4.5 (16) ⏱ 2h 42m 📚 27 lessons

Business English: Professional Email Writing

Develop the skills to write clear, professional emails and navigate modern workplace communication standards with confidence.

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About this course

Effective communication is the backbone of any successful career, but writing professional emails in English can sometimes feel daunting. Whether you are communicating with international clients or coordinating with your team, clear and polite correspondence is essential for making a strong impression. This course provides a structured approach to mastering business English writing. You will learn how to structure your messages, choose the right tone, and apply standard formatting to ensure your emails are read and respected in any corporate environment. What you'll learn: - Understand the fundamental structure and formatting of professional business emails. - Learn essential vocabulary and standard phrases for common workplace scenarios. - Practice adjusting your tone for different audiences, from formal clients to internal colleagues. - Apply modern communication etiquette, including inclusive language and cross-cultural awareness. - Explore strategies for using modern AI writing tools to draft, proofread, and refine your correspondence. - Draft clear subject lines, polite requests, and professional follow-ups. The course begins with key terminology and foundational concepts of business communication before moving into practical, text-based writing exercises. You will read through realistic workplace scenarios and practice drafting your own responses step-by-step. Designed specifically for beginners, this course requires no prior business writing experience, just a basic understanding of everyday English. Start improving your professional communication skills today and write your next workplace email with absolute confidence.

What you'll get

  • 📜 Certificate of completion
    Add it to your LinkedIn profile
  • 💬 Personal AI tutor
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  • ♾️ Lifetime access
    Come back anytime, no expiry
  • 📱 Phone or computer
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  • 💸 14-day refund
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  • Short & focused
    2h 42m of practical content

Reviews (16)

渡辺 美咲 JP
★ 5 · July 22, 2026

仕事で英語メールを書く機会が増えてきたのですが、この講座で件名のつけ方から結びの言葉まで丁寧に学べました。特に依頼メールを角が立たない表現で書く部分が実際の業務ですぐ役立っています。例文が豊富で、自分の状況に合わせてアレンジしやすいのも良かったです。

Agnes Monica ID Verified learner
★ 4 · July 19, 2026

Kursus ini membantu banget buat yang sering kirim email kerja ke klien luar negeri, terutama bagian tentang cara menutup email dengan sopan tapi tetap profesional. Saya jadi lebih percaya diri menulis permintaan tanpa terdengar terlalu kaku. Sayangnya beberapa contoh email masih terasa agak formal untuk komunikasi sehari-hari di kantor saya.

Emilia Fischer AT Verified learner
★ 5 · July 18, 2026

Nach dem Kurs schreibe ich meine E-Mails im Job komplett anders. Am meisten hat mir der Abschnitt über die richtige Betreffzeile gebracht, denn davon hatte ich vorher ehrlich gesagt keine Ahnung. Auch die Beispiele für höfliches Nachfassen bei ausbleibenden Antworten waren goldwert, weil ich sowas früher immer zu direkt formuliert habe. Die Übungen sind kurz genug, um sie zwischen Meetings zu machen, aber trotzdem inhaltlich dicht. Kollegen haben schon gefragt, warum meine Mails plötzlich klarer und strukturierter wirken.

Ewa Mazur PL
★ 4 · July 17, 2026

Codziennie wysyłam dziesiątki maili do zagranicznych klientów, więc ten kurs trafił idealnie w moje potrzeby. Nareszcie rozumiem różnicę między tonem formalnym a bardziej swobodnym i wiem, kiedy którego użyć. Szczególnie przydały mi się gotowe zwroty na otwarcie i zamknięcie wiadomości oraz wskazówki, jak grzecznie przypomnieć o zaległej odpowiedzi. Sekcja o strukturze maila sprawiła, że moje wiadomości są krótsze i bardziej czytelne. Brakowało mi może kilku przykładów trudniejszych sytuacji, jak reklamacje, ale to drobiazg. Zdecydowanie polecam każdemu, kto chce pisać profesjonalnie i bez stresu.

Sofia Lopez US Verified learner
★ 4 · July 15, 2026

Great practical phrases for everyday work emails, though I wish there were more examples for handling difficult or awkward conversations with clients.

오채원 KR Verified learner
★ 5 · July 13, 2026

회사에서 영어 이메일 쓸 일이 많아졌는데 이 강좌 덕분에 정중하면서도 간결하게 쓰는 법을 배웠습니다. 특히 회신을 기다릴 때 예의 바르게 재촉하는 표현이 유용했어요. 예시 문장들이 실제 업무 상황과 비슷해서 바로 적용하기 좋았습니다.

Marie Dubois BE Verified learner
★ 5 · July 12, 2026

Cours très concret avec des formulations toutes prêtes pour rédiger des emails professionnels clairs, j'ai particulièrement apprécié la partie sur les relances polies après un silence radio.

Elżbieta Szymańska PL Verified learner
★ 4 · July 10, 2026

Konkretny kurs z mnóstwem gotowych zwrotów do maili służbowych, choć przydałoby się więcej przykładów dla branży technicznej.

Giulia Bianchi IT Verified learner
★ 5 · July 7, 2026

Lavoro in un'azienda con clienti internazionali e scrivere email in inglese mi ha sempre messo un po' in ansia, soprattutto per paura di sembrare troppo brusco o troppo informale. Questo corso mi ha dato una struttura chiara da seguire per ogni tipo di email, dalla prima presa di contatto fino al follow-up quando non ricevo risposta. Ho apprezzato molto la parte dedicata alle espressioni per dire di no a una richiesta senza risultare scortesi, un problema che mi capitava spesso. Le lezioni sono brevi ma dense di esempi pratici, perfette da seguire durante la pausa pranzo. Dopo poche settimane i colleghi stranieri hanno iniziato a rispondere più velocemente alle mie email, segno che il tono era finalmente quello giusto.

Fatma Kaya TR Verified learner
★ 5 · June 28, 2026

İş hayatında İngilizce mail yazarken hep aynı kalıpları kullanıp duruyordum, bu kurs sayesinde artık farklı tonlarda ve daha akıcı yazabiliyorum. Özellikle nazikçe hatırlatma maili gönderme kısmı işime çok yaradı çünkü müşterilerle iletişimde tam da o konuda zorlanıyordum. Örnekler gerçekten güncel ve gerçek iş ortamından alınmış gibi hissettiriyor.

Lorenzo Conti IT
★ 5 · June 23, 2026

Frasi pratiche, email finalmente più professionali.

วิชัย เกษมสุข TH Verified learner
★ 4 · June 11, 2026

คอร์สนี้สอนวิธีเขียนอีเมลธุรกิจได้ชัดเจนดี โดยเฉพาะเรื่องการเลือกคำให้สุภาพแต่ตรงประเด็น แต่รู้สึกว่าตัวอย่างอีเมลบางฉบับยาวไปหน่อยสำหรับการใช้งานจริง

Jonas Weber AT Verified learner
★ 4 · June 8, 2026

Ich arbeite seit einigen Jahren mit internationalen Kollegen und wollte meine E-Mails professioneller klingen lassen, ohne steif zu wirken. Der Kurs geht sehr praktisch vor, mit vielen Beispielsätzen für Anfragen, Beschwerden und Terminvereinbarungen, die man direkt übernehmen kann. Besonders hilfreich fand ich den Teil über höfliche Formulierungen, wenn man eine Frist nicht einhalten kann, das kam mir kürzlich tatsächlich zugute. Ein kleiner Kritikpunkt ist, dass manche Übungen sich wiederholen und man nach der Hälfte schon das Muster erkennt. Trotzdem würde ich sagen, dass sich mein Schreibstil im Büroalltag spürbar verbessert hat.

Chiara Costa IT Verified learner
★ 4 · June 5, 2026

Il corso spiega bene le differenze di tono tra un'email formale e una più diretta, cosa che prima non consideravo affatto quando scrivevo in inglese per lavoro. Mi sono piaciute molto le frasi pronte per chiudere una email in modo professionale senza sembrare fredda. L'unico neo è che alcune lezioni sono un po' brevi e avrei voluto più esercizi di scrittura guidata.

Mia Leclerc CA Verified learner
★ 4 · June 3, 2026

This course walks through tone, structure, and common phrases for different types of work emails, which was exactly what I needed for switching jobs. The section on writing polite follow-ups was especially useful since that's where I always struggled. My only gripe is that some of the example emails feel a bit too formal for the casual startup culture I work in.

Gijs Vermeulen NL
★ 5 · May 30, 2026

Superhandige cursus met veel bruikbare zinnen voor zakelijke mails, ik gebruik de tips over duidelijke onderwerpregels inmiddels bijna dagelijks op werk.

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