Managing Underperforming Staff and Performance Issues

Handling employee underperformance is one of the most critical responsibilities for any manager or team leader. This text-based course guides you through identifying the core drivers of poor performance, conducting constructive feedback conversations, and guiding team members toward measurable growth. What you'll learn: - Understand key terminology, management frameworks, and core indicators of workplace underperformance - Diagnose root causes including skill gaps, motivation deficits, unclear expectations, and process bottlenecks - Apply empathetic and objective communication techniques for difficult one-on-one performance reviews - Formulate structured Performance Improvement Plans with measurable goals and realistic milestones - Adapt performance management strategies for modern hybrid and remote work environments - Practice professional documentation and follow-through to maintain team accountability. You will start by exploring foundational workplace performance concepts before advancing to structured coaching dialogues and actionable remediation workflows. This course is designed for new managers, team leads, and supervisors seeking practical leadership tools with no prior management experience required. Strengthen your team dynamics and turn performance challenges into development opportunities today.