Windows Hardware and Driver Troubleshooting: MD-100 Skills

When hardware fails or drivers conflict, system downtime can disrupt an entire organization. Understanding how to systematically isolate and resolve these issues is a core skill for any desktop support professional. This text-only course guides you from foundational hardware concepts to advanced troubleshooting methodologies. You will learn how to read system logs, manage device drivers safely, and resolve common hardware conflicts on modern Windows systems. What you'll learn: - Understand core Windows hardware architecture and driver communication protocols. - Diagnose device manager errors and resolve resource conflicts systematically. - Manage, update, and roll back drivers using both graphical tools and PowerShell. - Analyze system event logs and crash dumps to pinpoint hardware failures. - Configure modern driver deployment policies and troubleshooting tools. - Practice step-by-step recovery procedures for boot-looping or unstable systems. You will start with key terminology and foundational concepts before moving into practical, text-based troubleshooting scenarios and command-line techniques. This course is designed for aspiring IT support technicians and desktop administrators with no advanced prior experience required. Start building your technical troubleshooting toolkit and keep your systems running smoothly today.