Employee Performance Management and Performance Improvement Plans

Every manager eventually faces the challenge of an underperforming team member, but handling it poorly can damage team morale and create organizational risks. Navigating these sensitive situations requires a structured, objective, and empathetic approach. This text-only course equips you with the fundamental skills to identify performance gaps, establish clear expectations, and implement effective Performance Improvement Plans (PIPs). You will learn how to transition underperforming employees toward success or guide them through a responsible, professional departure when necessary. What you will learn: Understand the core principles of modern performance management and continuous feedback; Identify the root causes of underperformance using objective metrics and goal-setting frameworks; Draft and implement structured, fair, and compliant Performance Improvement Plans; Conduct difficult performance conversations with clarity and empathy; Document performance issues systematically to ensure organizational alignment; Manage responsible and respectful offboarding and staff departures. The course begins with foundational concepts of performance tracking and communication, before moving step-by-step through drafting PIPs, conducting reviews, and managing departures. You will study realistic scenarios and written exercises designed to build your confidence as a leader. This course is designed for new managers, team leaders, and HR professionals seeking a structured approach to performance management, with no prior experience required. Start reading today to build a stronger, more accountable team.