Fitur balas otomatis dan katalog di WhatsApp Business akhirnya kepakai maksimal, jualan jadi lebih cepat, walau bagian automasi agak singkat.
WhatsApp Business for Sales and Customer Automation
Learn how to set up a professional business profile, automate your responses, and close more deals through effective chat-based communication.
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AI instructor
Ask about any lesson and get a clear answer instantly, anytime. -
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Start anytime
No schedules or deadlines — learn at your own pace, whenever suits you. -
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In English
Lessons, tasks and certificate — all fully in your language.
About this course
In today's mobile-first world, your customers expect instant communication and personalized service. This course teaches you how to leverage WhatsApp Business to turn simple chats into successful sales without spending all day on your phone. You will learn to establish a professional digital storefront and use smart automation tools to handle inquiries efficiently.
By the end of this course, you will be able to manage a high volume of customer interactions with ease and professional consistency. You will understand how to transition from passive messaging to active, conversational selling.
What you'll learn:
- Configure a professional business profile to establish immediate credibility.
- Set up automated messaging workflows including greetings, away messages, and quick replies.
- Organize your sales funnel using labels to track leads and customer status.
- Apply conversational selling techniques to guide customers from inquiry to purchase.
- Utilize catalog features to showcase products and services directly in the chat.
- Understand basic data privacy and professional etiquette for business messaging.
The course begins with essential setup and terminology before moving into strategic communication and automation workflows. You will read through practical scenarios that illustrate how to handle common customer objections and close sales within the chat environment.
This course is designed specifically for beginners and small business owners looking to digitize their sales process. No prior experience with business messaging tools is required.
Begin your journey into efficient chat-based commerce today.
What you'll get
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Certificate of completion
Add it to your LinkedIn profile -
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Personal AI tutor
Stuck on a lesson? Ask your built-in tutor anything, any time. -
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Audio version included
Learn on the go — no screen needed -
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Lifetime access
Come back anytime, no expiry -
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Phone or computer
Works anywhere, any device -
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14-day refund
No questions asked -
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Short & focused
3h of practical content
Reviews (9)
Malaking tulong ang bahagi tungkol sa pag-set up ng professional business profile, sobrang linaw ng paliwanag. Natutunan ko rin kung paano mag-set ng auto-reply para hindi na ako palaging nasa phone. Sana lang mas detalyado pa ang tinuro sa mga advanced na automation feature.
Selama ini saya cuma pakai WhatsApp biasa untuk jualan online tanpa tahu kalau ada fitur bisnis yang jauh lebih rapi. Kursus ini menjelaskan langkah demi langkah cara membuat profil bisnis yang profesional, mulai dari katalog sampai jam operasional. Bagian yang paling saya suka adalah cara mengatur balasan otomatis supaya pelanggan tetap terlayani walau saya sedang sibuk. Penjelasannya runtut dan tidak bertele-tele, jadi mudah diikuti walau saya bukan orang teknis. Setelah selesai kursus saya langsung praktik dan responsnya dari pelanggan jadi jauh lebih cepat. Fitur otomatisasi yang tadinya terasa rumit sekarang malah jadi andalan toko saya sehari-hari.
Automatizar respuestas nunca fue tan fácil.
Solid walkthrough of setting up a proper business profile and auto-replies, though the automation section moves a bit fast for total beginners.
Bisher habe ich Kundenanfragen über WhatsApp ziemlich chaotisch beantwortet und oft zu spät reagiert. Der Kurs hat mir gezeigt, wie ich ein professionelles Business-Profil einrichte und Begrüßungs- sowie Abwesenheitsnachrichten automatisiere. Dadurch wirke ich seriöser und schließe tatsächlich mehr Verkäufe über den Chat ab. Die Schnellantworten sparen mir jeden Tag richtig Zeit. Beim Thema Katalog hätte ich mir noch ein paar mehr praktische Beispiele gewünscht. Trotzdem ein sehr nützlicher Kurs, den ich gern weiterempfehle.
Le module sur la création d'un profil professionnel WhatsApp Business est vraiment bien fait, avec des étapes claires à suivre. J'ai aussi apprécié la partie automatisation des réponses, ça m'a fait gagner un temps fou avec mes clients. Seul bémol, certaines fonctionnalités montrées ne sont pas disponibles dans toutes les régions.
WhatsApp Business profilimi baştan düzenli hale getirmemi sağladı, özellikle otomatik yanıt kurulumu anlatımı çok netti. Müşteri mesajlarını kategorilere ayırma kısmı işimi gerçekten kolaylaştırdı. Kursu bitirdikten sonra aynı gün profili güncelleyip otomasyonu kurdum.
বিজনেস প্রোফাইল সাজানো আর অটো-রিপ্লাই সেট করার অংশটা খুব কাজের ছিল, তবে অটোমেশন অংশে আরেকটু ধীরে ব্যাখ্যা করলে ভালো হতো।
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Frequently asked
What do I need to take this course? +
Just a phone or computer with internet. No installs, no special hardware.
How do I pay? +
By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
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