Les techniques pour poser des limites au travail sont vraiment concrètes et applicables tout de suite. J'aurais aimé un peu plus d'exemples pour les situations familiales, qui sont traitées assez rapidement en comparaison.
Assertiveness Skills: Say No Without Guilt at Work and Home
Master the communication skills to confidently set boundaries, politely decline unreasonable requests, and protect your time without feeling guilty.
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About this course
Do you often find yourself agreeing to requests you do not have time for, just to avoid conflict? Constantly saying yes can lead to burnout, resentment, and a loss of personal time. This course provides a practical, text-based framework for developing assertiveness. You will learn how to communicate your needs clearly, establish firm boundaries, and confidently say "no" to unreasonable demands from colleagues, friends, or family members without feeling guilty or damaging relationships.
What you will learn:
• Understand the foundational psychology of assertiveness versus passive or aggressive behavior
• Identify your personal and professional boundaries to protect your time and mental energy
• Practice proven communication frameworks for delivering a polite but firm "no"
• Navigate difficult conversations with demanding or toxic individuals using emotional regulation techniques
• Apply modern boundary-setting strategies for digital communication and always-on work environments
• Overcome the people-pleaser mindset and process the guilt associated with prioritizing your needs
The course begins with essential terminology and the psychological concepts behind healthy communication. From there, you will read through practical scenarios and written exercises designed to help you build a personalized boundary-setting toolkit. This material is designed for beginners and anyone who struggles with people-pleasing—no prior psychology or communication training is required. Start reading today to take control of your time and build healthier, more respectful relationships.
What you'll get
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Certificate of completion
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Personal AI tutor
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Audio version included
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Phone or computer
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14-day refund
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Short & focused
2h 54m of practical content
Reviews (11)
J'ai toujours eu du mal à refuser une demande sans me sentir coupable pendant des heures après, que ce soit au travail ou en famille. Ce cours propose des scripts très concrets pour poser des limites sans avoir l'air agressif, ce qui était exactement mon blocage. J'ai particulièrement aimé les mises en situation sur comment dire non à un collègue qui surcharge constamment votre planning sans créer de conflit. La partie sur le langage corporel et le ton de voix m'a aussi beaucoup aidée, je ne réalisais pas à quel point je m'excusais avec mon corps avant même de parler. Depuis, j'ai réussi à refuser deux projets supplémentaires au travail sans le stress habituel qui m'accompagnait avant.
Sempre tive dificuldade de estabelecer limites sem parecer grossa, e o curso trouxe frases prontas que realmente funcionam no dia a dia. A parte sobre linguagem corporal e tom de voz também fez muita diferença na forma como me comunico agora.
Aprendi a dizer não sem me sentir culpada.
Finally learned to say no and set boundaries without the guilt spiral, though I wanted a few more home-life examples.
I've always struggled to say no without over-explaining myself or apologizing five times over. The scripts and role-play scenarios in this course gave me actual phrasing I could use at work the very next day. My favorite part was the section on setting boundaries with family, since that's honestly where I needed it most.
علّمتني هذه الدورة كيف أرفض الطلبات بأسلوب مهذب وواضح دون أن أشعر بالذنب بعدها لأيام.
Practical scripts for setting boundaries at work, though the home and family section felt a bit shorter than I expected.
Kursus ini ajar saya cara tetapkan sempadan dengan tenang tanpa rasa bersalah, dan skrip perbualan yang diberikan memang senang nak guna terus dalam kehidupan seharian.
The role-play scenarios for declining extra work without sounding harsh were genuinely useful and I've already started using a couple of the phrases in team meetings. Wish there was a bit more on handling pushback when the other person doesn't take your first no well.
J'ai toujours dit oui à tout par peur de décevoir, et ça me vidait complètement. Grâce à ce cours, j'ai appris à poser des limites claires et à refuser une demande déraisonnable poliment, sans cette culpabilité qui me rongeait. Les formulations concrètes pour dire non au bureau comme à la maison m'ont vraiment changé la vie.
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Frequently asked
What do I need to take this course? +
Just a phone or computer with internet. No installs, no special hardware.
How do I pay? +
By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
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